OffshoreAlert
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Terms of Sale

2011-07-05

This page provides the terms of sale and purchase for OffshoreAlert products, including digital subscriptions, offered by OffshoreAlert.com ("OA" or "we" or "us").

By using OffshoreAlert.com and OffshoreAlert products and services, you are agreeing to our Terms of Service.

  1. General Terms of Sale
  2. Cancellation and Refund Policy

 


 

1. GENERAL TERMS OF SALE

1.1. Definitions

The term "digital product" refers to paid digital products available from OffshoreAlert, including OffshoreAlert digital subscriptions.

1.2. About Digital Products

You are not required to purchase anything in order to use OffshoreAlert.com. If you do not purchase a subscription or product, your access to OffshoreAlert content and services will be limited.

You can review OffshoreAlert’s digital subscription at www.offshorealert.com/subscribe.

OffshoreAlert reserves the right to modify the content, type and availability of any digital product at any time.

Only one person may use each account or accounts (user name and password) associated with a purchased product, unless we agree otherwise.

For details about your purchases, including payment methods and billing cycles, visit the MyOA.

1.3. Processing and Payment

OffshoreAlert will process your digital subscription or purchase as promptly as possible. Your payment details must be verified before your subscription or product can be activated.

We accept major credit cards and PayPal for monthly, quarterly and annual billing frequencies. We accept wire transfers and checks drawn on a U.S.-based bank for the annual billing frequency only. We reserve the right to reject any order or purchase at any time.

If your initial payment authorization is later revoked, your subscription, product or access will be terminated. Contact our Customer Care group if you believe your access was terminated in error.

Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable.

1.4. Pricing

When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.

All prices are in United States Dollars.

OffshoreAlert reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.

Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.

If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.

Additional Costs

If your product includes access to areas that contain other products, you may have to pay additional fees to fully access those products. These additional charges will be clearly stated.

When you use your digital product, you may incur other additional charges, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.

If you believe someone else has used your account or you are being charged for a product you do not have, please contact Customer Care.

1.5. Billing

1.5.1. Digital Subscriptions

We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.

To view information about your billing cycle, visit MyOA.

Automatic Renewals

All OffshoreAlert digital subscriptions are renewed automatically with the exception of subscriptions paid by wire transfer or by check. When we renew your subscription, we will use the payment method currently associated with your account. You can view your payment method at any time by visiting your order history in MyOA.

You will not be notified in advance of impending renewals. Please see our Cancellation and Refund policy below for information about canceling.

1.5.2. Non-Subscription Purchases

When you purchase a standalone product (not a subscription) we will charge or debit your payment method at the moment of purchase.

1.6. Unpaid Charges

If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.

You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs.

1.7. Promotions

We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.

You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, you will automatically be signed up for the related subscription or purchase that will begin at the end of the promotional period. We will not notify you in advance that the promotion is about to end. To cancel and avoid being charged, you must notify us before the promotion ends.

1.8. Third Parties

If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.

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 2. CANCELLATION AND REFUND POLICY FOR DIGITAL PRODUCTS

2.1. Cancellation and Refunds of Digital Subscriptions; General Terms

You can cancel your digital product at any time by visiting the MyOA or contacting Customer Care

When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

2.2. Cancellation and Refunds of Non-Subscription Purchases

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

 

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