Letter from Bermuda: Bermuda’s chronic Internet & email problems

In the last week of July, users of Bermuda’s second-largest Internet services provider (ISP), North Rock, had all their outgoing e-mails delivered to the trash, instead of the intended recipients. The senders were not told this had happened until a local newspaper forced North Rock’s hand. They had not been told on the “many” previous occasions that their e-mails had been lost.